A Simple Key For etech Unveiled
A Simple Key For etech Unveiled
Blog Article
Etech’s worldwide facilities – Onshore, Nearshore, and Offshore, possess the abilities to customize the solution that finest suit all your requires. With Etech’s international outreach, Etech is often accessible to assistance your customers and supply constant Fantastic activities.
A group of devoted leaders from the Get hold of Middle field who are passionate about producing a outstanding variation for our
About us Etech delivers following-generation BPO methods. a world minority-owned business enterprise, Etech has produced and trademarked how to turn your data into strategic insights. Leveraging the strength of synthetic furthermore human intelligence Etech boosts instruction and coaching to focus on crucial behaviors generating enhanced consumer activities and shareholder price. Etech released in 2003 with only 400 workforce and a single Speak to Heart in Nacogdoches, Texas.
Etech is an omnichannel client engagement solutions company for a number of the globe’s main and most respected brand names. The practical experience Etech has gained throughout a variety of enterprise verticals permits us to repeatedly supply Excellent, personalized client ordeals.
find out more Life At Etech Etech believes in Doing work tricky and playing challenging and strives to make workforce come to feel empowered and assured in The work They are really executing.
At QEval, we’re committed to helping contact centers boost their performance by means of obvious, actionable insights. Our performance analytics reports offer you a in depth breakdown of agent actions, client interactions, and operational bottlenecks, so you can make informed selections that bring about measurable advancements. With QEval, you don’t just get studies—you receive the resources and proposals to act on them.
Etech’s revolutionary technological know-how alternatives and experienced leaders have an understanding of your company requirements and recognize the strategic insights your brand ought to push outcomes.
✅ Unexpected Gains over and above compliance Don't pass up this opportunity to transform your Speak to Middle operations! routine a gathering with our gurus:
Metrics like deal with time, CSAT scores, resolution fees, and actionable insights are important to good results in 2024. long gone are the times of focusing entirely on get in touch with quantity. Now, it’s about digging into the caliber of Just about every interaction and driving precise effects. all set to choose your simply call Middle efficiency to the subsequent degree? Enroll at QEval University and ???? hear Shawndra’s entire Perception below: #QEvalUniversity #PerformanceMetrics #CustomerExperience #AgentPerformance #CXLeadership
regardless of whether it’s cutting down call moments, increasing agent productivity, or boosting the overall shopper practical experience, our remedies are crafted to generate genuine effects. wanting to see how QEval may make a variation inside your operations? Make contact with us now to learn more. Speak to Us: #QEvalPerformance #AgentOptimization #ContactCenterSuccess #OperationalEfficiency
The mix of treatment, believe in and Electricity brought into the organization is exactly what helps make the society at Etech special. Our CEO usually suggests, “If we handle our persons, the quantities will deal with on their own.”
improving your Get hold of center’s effectiveness doesn’t have to be sophisticated. With QEval University, you’ll gain use of critical applications and teaching that offer correct, measurable improvements in agent performance.
satisfy Malisha, a shining star on our customer care crew! From tackling duties to experiencing fun team actions, Malisha appreciates how to help keep the equilibrium amongst do the job and Participate in. here Her good Angle and crew spirit make her a Pleasure to operate with.
a gaggle of devoted leaders inside the Get in touch with Heart sector who're keen about making a exceptional big difference for our
Allow me to share just a couple critical capabilities of what we offer: ✅ comprehensive insights into agent performance by comprehensive analytics
Report this page